Privacy Policy

Thank you for using the services of HouseOfFX (hereafter referred to as "the Company," represented by JIHEUI MUN). By downloading or using the app, you agree to be bound by this privacy policy.

In order to protect your personal information and to handle related complaints promptly and smoothly, the Company has established and disclosed this privacy policy as follows.

Article 1 (Purpose of Processing Personal Information and Collection/Use Items)

The Company processes personal information for the following purposes, and the processed personal information is not used for purposes other than the following.

1. For customer support and management purposes

Personal information is processed for the purposes of verifying the identity of the complainant, contacting and notifying for fact-finding, notifying of processing results, and providing various notices: Email address, payment information, and other necessary information for consultation (e.g. screenshots)

2. Event operation purposes

Personal information is processed for the purpose of preventing fraudulent participation and providing prizes: email address, mobile phone number, SNS ID, address, and other information for event operation and prize delivery.

3. Marketing purposes

Personal information is processed for the purpose of providing service guidance and customized advertisements: service usage history, cookies

4. For service analysis and operation purposes

Personal information is processed or the purpose of checking service statistics and operating: service usage history, device information, and crash records.

* Service usage records are collected in a non-personally identifiable form and may be used to calculate internal indicators such as service usage statistics and analysis.

* In the process of using the service, the following information, although not personal information, may be generated and collected: advertising ID, visit history, content usage information, device information (type, model name, OS version, app version, device identifier, language and country).

Article 2 (Processing and Retention Period of Personal Information)

The company processes and retains personal information within the period specified by law or the period agreed upon when collecting personal information from users.

The personal information processing and retention period for each collection and use purpose is as follows:

     1. Service provision: until the service is fully provided or until the end of service use.

     2. Customer consultation: until the complaint is resolved.

     3. Event: retention for two months after sending out prizes, but will be destroyed immediately if event participants request deletion.

     4. Marketing: until the service is fully provided or until the end of service use.

     5. Service analysis: until the service is fully provided or until the end of service use.

However, if there are legal obligations or legitimate reasons for the company to retain personal information for a longer period, the retention period may be extended until the end of the relevant period. Any extension of the retention period will be done in compliance with applicable laws and regulations.

- Communications Privacy Act : Information related to the use of the service (access logs) for 3 months

- Consumer Protection in E-Commerce and More Consumer Protection Act : records of consumer complaints or disputes for 3 years, records on contract or subscription withdrawal, etc. for 5 years, records on payment and supply of goods, etc. for 5 years.

Article 3 (Provision of Personal Information to Third Parties)

The company processes the user's personal information only for the purposes specified in Article 1, and provides personal information to a third party only with the user's consent or as required by law.

The company does not provide personal information to third parties without obtaining the user's consent, except as required by law.

Article 4 (Outsourcing of Personal Information Processing)

The company does not currently outsource the processing of personal information. If there are any changes in the status or details of outsourcing, the company will promptly disclose it through this Privacy Policy.

Article 5 (Rights and Obligations of Users and Legal Representatives and Methods of Exercising Them)

① Users may exercise their rights to access, correct, delete, and request the suspension of processing of their personal information from the company at any time.

② The rights of users to access information and to request the suspension of processing may be restricted under relevant laws and regulations.

③ If personal information is specified as a collection target in other laws, requests for correction and deletion cannot be made.

④ The company may verify whether the requester is the user or a legitimate representative when responding to requests for access, correction, deletion, and suspension of processing according to user rights.

Article 6 (Destruction of Personal Information)

① The Company will promptly destroy the personal information of users when the retention period agreed upon with the user has elapsed or when the purpose of processing personal information has been achieved and the personal information is no longer necessary.

② Notwithstanding the provisions of paragraph ①, if personal information must be retained in accordance with other laws, the Company shall move the relevant personal information to a separate database or store it in a different location for retention purposes. (Refer to Article 2 for the retention period required by law.)

③ The procedures and methods for the destruction of personal information are as follows:

   1. Procedure for destruction: The Company selects personal information for destruction when the reason for destruction arises and destroys the personal information upon approval from the Company's personal information protection manager.

   2. Method of destruction:

      1) Electronic files: Technological measures are employed to ensure that the files cannot be recovered or regenerated.

      2) Paper documents: Shredded with a shredder or incinerated.

Article 7 (Installation, Operation, and Rejection of Automatic Collection Devices for Personal Information)

To provide users with more suitable and useful services, including personalized advertising, the Company uses the following third-party services:

[Link to Third-Party Service Providers' Privacy Policy]

*  Firebase Crashlytics

*  Google Analytics for Firebase

1. Ad identifiers are automatically collected if the user has enabled ad-related features in the OS settings of their smartphone or tablet PC. Users can refuse the use of ad identifiers for interest-based advertising by changing their device settings or utilizing the opt-out feature of the advertising platform operator.

- To block personalized ads:

• iOS: Go to [Settings -> Privacy & Security -> Apple Advertising] and deselect "Personalized Ads"

2. Analysis software is used to analyze information automatically generated when users visit websites or use mobile services, and users can refuse this.

• iOS: Deselect "Allow apps to request to track" in [Settings-> Privacy & Security->Tracking].

Article 8 (Personal Information Protection Manager)

The Company designates a personal information protection manager as follows to oversee the handling of personal information and to deal with user complaints and remedies related to personal information processing:

Manager: Jiheui Mun (Representative)

Contact: house.of.fx.apps@gmail.com

Users may contact the personal information protection manager regarding any inquiries, complaints, or remedies related to the protection of personal information that have arisen while using the Company's services. We will respond and handle your inquiry as soon as possible. However, if there is an unavoidable reason for delay, we will notify the user again.

Article 9 (Scope of Application of this Privacy Policy)

① This Privacy Policy applies to all services provided by the company, including applications and websites. However, if the nature of the service is different, specialized personal information handling policies may apply to each service.

② Please note that this Privacy Policy does not apply when you visit other companies' websites linked to the company's services or when personal information is collected on the website you visited.

Article 10 (Jurisdiction and Governing Law)

① This privacy policy shall be governed and interpreted in accordance with the laws of the Republic of Korea. Any disputes arising between the Company and a member shall be subject to the jurisdiction of the court prescribed by the applicable laws and regulations.

② This privacy policy is originally written in Korean, and in case of any discrepancy in interpretation, the Korean version shall prevail as the default language.

Article 11 (Changes and Notices to the Privacy Policy)

The Company may update this Privacy Policy from time to time and will notify users of such changes through the relevant page. However, if there are significant changes that affect users' rights, we will notify users at least 30 days in advance and may ask for their consent again.

This Privacy Policy is effective from April 25, 2024.

The Company’s each service's previous Privacy Policy is replaced by this Privacy Policy.